Praise for apprenticeship scheme

Published: 30 May 2012


Maureen Watt MSP meets ScotRail modern apprentices

A North-East Scotland MSP has praised a unique modern apprenticeship scheme which involves young people.

Maureen Watt MSP described ScotRail’s Modern Apprenticeships in Customer Service – the first of its kind in the UK rail industry – as a pioneering project to boost young people’s skills and employment opportunities.

The MSP’s comments followed a tour of the train operator’s Training Academy where she met a number of the apprentices.

ScotRail’s 18-month programme covers three key customer service roles – ticket examiner, station staff and hospitality

The 11 young people involved are all on course to complete their apprenticeships and Gold Duke of Edinburgh Awards this summer.

Ms Watt, who is also Convener of the Scottish Parliament’s Infrastructure and Capital Investment Committee, said: “I was delighted to accept ScotRail’s invitation to tour its first-class Training Academy in Glasgow.

“I was particularly impressed by the high calibre of the young people involved with its Modern Apprenticeship programme, which provides a valuable route into employment.

Steve Montgomery, ScotRail’s managing director of ScotRail, said that nurturing young talent is an excellent way of creating a highly skilled and loyal workforce.

He added: “We are very pleased with the progress of our young recruits, whose enthusiasm and hard work has made a positive impact on the business.

“In return, they are receiving first rate training to equip them with the skills to forge a successful career.”

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Paul Champion

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